Privacy policy

Cellap Laboratoire appreciates your visit to this website («Cellcosmet-Cellmen Website») and your interest in our services and products. Your privacy is important to us and we want you to feel comfortable visiting our site. We take care to protect your personal data collected, processed and used during visits to the Cellcosmet-Cellmen Website.

By accessing the Cellcosmet-Cellmen Website you accept this Privacy Statement («Statement»).

If you do not agree to this Statement, do not proceed to further web pages of the Cellcosmet-Cellmen Website.

This Statement may be updated from time to time. We therefore ask you to consult it on a regular basis. The last line of this Statement below indicates when the Statement was last updated.

What are the purpose and the scope of this Statement?

Cellap Holding S.A, its subsidiaries and branches («Cellap Laboratoire» or «We») are committed to safeguarding the personal information that we collect from individuals who use the Cellcosmet-Cellmen Website. Accordingly, Cellap Laboratoire has developed this Statement to describe how and what type of data will be collected from users of the Cellcosmet-Cellmen Website and the purposes for which Cellap Laboratoire may collect, share or disclose the data. Cellap Laboratoire also outlines reasonable precautions which are taken to keep your data secure.

This Statement applies to any information obtained by Cellap Laboratoire through your use of the Cellcosmet-Cellmen Website. It is not applicable to any Internet websites controlled by third parties not affiliated with Cellap Laboratoire that the Cellcosmet-Cellmen Website may link to («Third Party Sites»). Please review the privacy statements of Third Party Sites as Cellap Laboratoire is not responsible for and has no influence on the content or the privacy practices of Third Party Sites.

The terms of this Statement are subject to any additional terms of disclaimers or other contractual terms you have entered into with Cellap Laboratoire such as client privacy statements or notices, and any applicable mandatory laws and regulations. Specifically, under «Additional legal information», Privacy Notices can be found for certain jurisdictions where Cellap Laboratoire entities process personal data. The terms of this Statement will be subject to the relevant jurisdiction-specific Privacy Notice.

What information do we collect from you and for what purpose?

When you visit the Cellcosmet-Cellmen Website, our web server automatically records details about your visit (for example, your IP address, the website from which you visit us, the type of browser software used, the Cellcosmet-Cellmen Website pages that you actually visit including the date and the duration of your visit).

In addition, we collect personal data which you provide through the Cellcosmet-Cellmen Website, for example when you enter personal details (e.g. name, gender, address, e-mail address, phone/fax number) on a registration page or if you sign up for an email newsletter.

Cellap Laboratoire will use your personal data:

  • for the purposes of technical administration and research & development of the Cellcosmet-Cellmen Website,

  • for customer and user administration and marketing,

  • to inform you about our services and products, and

  • for such purposes as otherwise specified.

Cellap Laboratoire respects applicable laws and regulations in its use of personal data.

How do we collect and store information from you?

Cellap Laboratoire uses tracking technology such as cookies or tags to gather information as outlined above (see: «What information do we collect from you and for what purpose?) to understand how visitors use the Cellcosmet-Cellmen Website.

Tracking technology helps us manage and improve the usability of the Cellcosmet-Cellmen Website, for example by detecting whether there has been any contact between your computer and us in the past and to identify the most popular sections of the Cellcosmet-Cellmen Website.

Where available, the «Cookies» link at the bottom of the page gives you more details about Cellap Laboratoire use of cookies, and lets you control which types of cookies the Cellcosmet-Cellmen Website may set on your device (known as your «cookie settings»). Please ensure that you set your cookie settings by unticking certain types of cookies if you do not consent to their use by Cellap Laboratoire.

When you save your cookie settings, they should also apply to your future visits to the Cellcosmet-Cellmen Website. However, for technical reasons beyond Cellap Laboratoire control, this cannot be guaranteed. For example, if you reset your browser, delete your cookies or access the Cellcosmet-Cellmen website from another browser or device your cookie settings may be lost. To comply with applicable laws and regulations, in some countries you may be asked to confirm your cookie settings when you first visit the Cellcosmet-Cellmen Website. If you are in a country where you are automatically required to set your cookie settings, you may be asked to set them again on a future visit.

In many cases you can also control tracking technologies using your browser. Please ensure that your browser setting reflects whether you wish to be warned about and/or accept tracking technologies (such as cookies) where possible. The specific capabilities of your browser and instructions on how to use them can usually be found in the manual or help file of your browser.

Refusing, disabling or deactivating of tracking technologies may result in a reduced availability of the services provided by the Cellcosmet-Cellmen Website or parts of the Cellcosmet-Cellmen Website may no longer function correctly.

The Cellcosmet-Cellmen Website uses also Google Maps for map depiction. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, you consent to the recording, processing and usage of the automatically collected data and the data you enter by Google, one of its representatives or third-party providers.

Usage terms and conditions for Google Maps can be found at usage terms for Google Maps. For additional details, please see the data protection statement of

To whom do we disclose your information collected from the Cellcosmet-Cellmen Website?

Cellap Laboratoire may disclose your information to its affiliates and its and their agents and third party providers inside or outside your country of residence to perform services for Cellap Laboratoire and for the purposes stated above. Our affiliates, agents and third party providers who have access to personal data obtained through the Cellcosmet-Cellmen Website are obliged to respect privacy.

When transferring personal data internationally we make sure that we comply with applicable laws and regulations, for example, by entering into agreements which will ensure that the recipients of your information maintain an adequate level of data protection.

We may also disclose your information to governmental agencies or entities, regulatory authorities, or other persons in line with any applicable law, regulations, court order or official request, or under any and for the purposes of any guidelines issued by regulatory or other authorities, or similar processes as either required or permitted by applicable law.

What security measures have we implemented to protect your information collected through the Cellcosmet-Cellmen Website?

Cellap Laboratoire has implemented reasonable technical and organisational security measures to protect your personal data collected by Cellap Laboratoire via the Cellcosmet-Cellmen Website against unauthorised access, misuse, loss or destruction.

How do we treat electronic messages sent to and from Cellap Laboratoire?

All electronic messages sent to and from Cellap Laboratoire are automatically retained in a distinct journaling system which preserves the evidential weight of the e-mails. They are protected by reasonable technical and organisational measures and may only be accessed in justified cases in line with applicable laws and regulations (e.g. court order, suspicion of criminal conduct, violation of regulatory obligations, material breach of employment contract) to specific persons in defined functions (e.g. Legal, Compliance, Administration). Every step of the process, as well as the search criteria used, are logged in an audit trail. All emails are disposed of after the applicable retention period has expired.

What should you consider when sending data over the Internet?

The Internet is generally not regarded as a secure environment, and information sent via the Internet (such as to or from the Cellcosmet-Cellmen Website or via electronic message) may be accessed by unauthorized third parties, potentially leading to disclosures, changes in content or technical failures. Even if both sender and receiver are located in the same country, information sent via the Internet may be transmitted across international borders and be forwarded to a country with a lower data protection level than exists in your country of residence.

Please note that we accept no responsibility or liability for the security of your information whilst in transit over the Internet to Cellap Laboratoire. In order to protect your privacy, we would like to remind you that you may choose another means of communication with Cellap Laboratoire, where you deem it appropriate.

How do we deal with information from individuals under the age of 18?

The Cellcosmet-Cellmen Website does not seek to collect personal data from individuals under the age of 18.  Individuals under the age of 18 should receive permission from their parent or legal guardian before providing any personal data to Cellap  Laboratoire on the Cellcosmet-Cellmen Website.

How can you access or review your personal data?

You may, where permitted by applicable law or regulation:

  • check whether we hold your personal data,

  • ask us to provide you with a copy of your personal data, or

  • require us to correct any of your personal data that is inaccurate.

Should you have a request regarding the processing of your personal data please send a letter to the following address:

Cellap Laboratoire S.A, Chemin de Budron A2, 1052  Le Mont-sur-Lausanne

Last update in November 2018.